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Workforce Diversity, Equity, and Inclusion (DEI) Best Practices Course

Build expertise in workplace DEI best practices. This course equips professionals with strategies to reduce bias, design inclusive policies, foster accessibility, and drive equity. Learn to create sustainable, innovative, and inclusive organizations.
Duration: 5 Days Classroom & Online In-House Available Certificate on Completion

Training Registration & Schedule

Compare training options, fees and available dates, then register for your preferred session.

Online Training Registration

Training ModePlatformDurationFee per ParticipantRegistration
LIVE ONLINEInstructor-led training Zoom / Google MeetAttend from anywhere 5 days USD 900 Register Online →

Classroom / On-site Training Schedule

15 upcoming sessions

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Training DatesLocationTraining ModeFee per ParticipantRegistration
16 Nov 2026 – 20 Nov 20265 training days Nairobi CLASSROOM USD 1,500 Register Now →
16 Nov 2026 – 20 Nov 20265 training days Mombasa CLASSROOM USD 1,750 Register Now →
16 Nov 2026 – 20 Nov 20265 training days Kigali CLASSROOM USD 2,500 Register Now →
21 Dec 2026 – 25 Dec 20265 training days Nairobi CLASSROOM USD 1,500 Register Now →
21 Dec 2026 – 25 Dec 20265 training days Dubai CLASSROOM USD 4,900 Register Now →
21 Dec 2026 – 25 Dec 20265 training days Mombasa CLASSROOM USD 1,750 Register Now →
18 Jan 2027 – 22 Jan 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
15 Feb 2027 – 19 Feb 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
15 Mar 2027 – 19 Mar 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
19 Apr 2027 – 23 Apr 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
17 May 2027 – 21 May 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
21 Jun 2027 – 25 Jun 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
19 Jul 2027 – 23 Jul 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
16 Aug 2027 – 20 Aug 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
20 Sep 2027 – 24 Sep 20275 training days Nairobi CLASSROOM USD 1,500 Register Now →
Need registration assistance? Contact training@upskilldevelopment.com for training dates, invoices and invitation letters.

Nairobi, Kenya Classroom/On-site Training Schedule

Course Date Location Fee Enroll
16/11/2026 to 20/11/2026 Nairobi 1,500 USD Register
21/12/2026 to 25/12/2026 Nairobi 1,500 USD Register
18/01/2027 to 22/01/2027 Nairobi 1,500 USD Register
15/02/2027 to 19/02/2027 Nairobi 1,500 USD Register
15/03/2027 to 19/03/2027 Nairobi 1,500 USD Register
19/04/2027 to 23/04/2027 Nairobi 1,500 USD Register
17/05/2027 to 21/05/2027 Nairobi 1,500 USD Register
21/06/2027 to 25/06/2027 Nairobi 1,500 USD Register
19/07/2027 to 23/07/2027 Nairobi 1,500 USD Register
16/08/2027 to 20/08/2027 Nairobi 1,500 USD Register
20/09/2027 to 24/09/2027 Nairobi 1,500 USD Register
18/10/2027 to 22/10/2027 Nairobi 1,500 USD Register
15/11/2027 to 19/11/2027 Nairobi 1,500 USD Register
20/12/2027 to 24/12/2027 Nairobi 1,500 USD Register

Mombasa, Kenya Classroom/On-site Training Schedule

Course Date Location Fee Enroll
16/11/2026 to 20/11/2026 Mombasa 1,750 USD Register
21/12/2026 to 25/12/2026 Mombasa 1,750 USD Register

Kigali, Rwanda Classroom/On-site Training Schedule

Course Date Location Fee Enroll
16/11/2026 to 20/11/2026 Kigali 2,500 USD Register

Dubai, UAE Classroom/On-site Training Schedule

Course Date Location Fee Enroll
21/12/2026 to 25/12/2026 Dubai 4,900 USD Register

Dar es Salaam, Tanzania Classroom/On-site Training Schedule

Course Date Location Fee Enroll

Kampala, Uganda Classroom/On-site Training Schedule

Course Date Location Fee Enroll

Course Introduction

In today’s interconnected and globalized world, workforce diversity, equity, and inclusion (DEI) are no longer optional but fundamental to organizational growth, resilience, and innovation. Companies that embrace DEI not only foster fairness and equality but also gain competitive advantages in creativity, decision-making, and employee satisfaction.

This course offers an in-depth exploration of DEI best practices, equipping participants with the tools and strategies to drive meaningful change in their organizations. It emphasizes both the moral and business imperatives of inclusion, highlighting how diverse teams outperform homogenous ones in adapting to market changes.

Through a blend of theory, case studies, and practical applications, participants will learn how to identify structural barriers, mitigate unconscious bias, and design inclusive policies that promote equity across all organizational levels. The program also explores the intersection of DEI with recruitment, leadership, and organizational culture.

A key focus of the course is equipping leaders and HR professionals to foster inclusive leadership. Participants will learn how to build psychological safety, champion representation, and develop systems that ensure equitable opportunities for advancement and recognition.

The course also addresses emerging DEI challenges, such as integrating inclusive practices in hybrid and remote work environments, embedding accessibility, and using data-driven insights to track progress and accountability.

By the end of the course, learners will be empowered to design, implement, and evaluate DEI strategies that not only comply with regulatory standards but also strengthen organizational performance, employee engagement, and long-term sustainability.

Who Should Attend

  • HR professionals and talent managers seeking to embed DEI practices
  • Senior executives and organizational leaders aiming to strengthen inclusive leadership
  • Diversity and inclusion officers and specialists responsible for DEI initiatives
  • Learning and development managers integrating DEI into training programs
  • Corporate social responsibility and sustainability leaders
  • Line managers seeking to foster inclusive team dynamics
  • Public sector professionals advancing DEI in government institutions
  • Consultants and change agents promoting DEI transformation
  • Entrepreneurs and business owners building inclusive organizations
  • Policy and advocacy professionals influencing workplace equity

Duration

5 days

Course Objectives

  • Develop a deep understanding of DEI concepts, their importance, and their impact on organizational performance and innovation.
  • Learn to identify and address systemic barriers that limit equity and inclusion in workplace structures and decision-making processes.
  • Acquire strategies to mitigate unconscious bias in recruitment, promotion, leadership, and daily organizational practices.
  • Gain practical tools for designing and implementing inclusive workplace policies that foster equity and representation.
  • Understand the role of leadership in driving DEI and build the skills to champion inclusive leadership across all levels.
  • Strengthen knowledge in using data and analytics to measure, monitor, and evaluate DEI progress for accountability and transparency.
  • Explore approaches to embedding accessibility and supporting employees with diverse abilities in workplace structures.
  • Address challenges and opportunities in integrating DEI practices in hybrid, remote, and global work environments.
  • Master effective communication strategies to build psychological safety and inclusive organizational cultures.
  • Apply global DEI best practices through case studies to design context-specific strategies that drive meaningful impact.

Comprehensive Course Outline

Module 1: Foundations of DEI in the Workplace

  • Understanding diversity, equity, and inclusion frameworks
  • The moral and business case for DEI
  • Key DEI challenges across industries
  • Emerging trends in DEI practices

Module 2: Unconscious Bias and Inclusive Mindsets

  • Recognizing and addressing unconscious bias
  • Bias in recruitment and promotion decisions
  • Building inclusive leadership mindsets
  • Tools for reducing bias in workplace culture

Module 3: Inclusive Recruitment and Hiring

  • Building diverse candidate pipelines
  • Inclusive job descriptions and outreach
  • Addressing bias in assessments and interviews
  • Designing fair and equitable hiring systems

Module 4: Equity in Workplace Policies and Practices

  • Ensuring fairness in compensation and benefits
  • Equitable promotion and advancement frameworks
  • Inclusive performance management systems
  • Addressing systemic barriers in workplace policies

Module 5: Inclusive Leadership and Team Dynamics

  • Role of leaders in driving DEI practices
  • Building psychological safety in teams
  • Inclusive communication and decision-making
  • Empowering employee voice and participation

Module 6: Accessibility and Workplace Inclusion

  • Supporting employees with diverse abilities
  • Embedding accessibility in workplace design
  • Inclusive technology and digital accessibility
  • Best practices for accommodations and support

Module 7: DEI in Hybrid and Global Workplaces

  • Challenges of hybrid and remote inclusivity
  • Building inclusive virtual work environments
  • Cross-cultural competence in global teams
  • Case studies on DEI in multinational firms

Module 8: Measuring and Evaluating DEI Initiatives

  • Setting measurable DEI goals and KPIs
  • Data-driven DEI monitoring and evaluation
  • Transparency and accountability frameworks
  • Reporting DEI progress to stakeholders

Module 9: Embedding DEI into Organizational Culture

  • Strategies for culture change and inclusivity
  • Aligning DEI with corporate values and mission
  • Building employee-driven DEI networks
  • Sustaining momentum for long-term impact

Module 10: Case Studies and Project

  • Reviewing successful global DEI practices
  • Case study analysis of leading organizations
  • Group project: designing a DEI strategy
  • Peer and instructor evaluations of solutions

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808

Terms of Payment

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better.

Choose Your Training Format

Attend a scheduled session or request a customized programme for your organization.

Classroom Training

Attend instructor-led training at one of our scheduled training locations.

Live Online Training

Join interactive instructor-led sessions remotely from your office or home.

In-House Training

Customize the course content, dates and delivery for your team or organization.

Certification

Participants who successfully complete the programme receive a Certificate of Completion from Upskill Development Institute.

Request Course Information

Need a Tailor-Made Programme?

We can customize the course content, duration, schedule and delivery format to match your organization's objectives.

Dates & Fees Enquire Now

Organizations we've served

Some of Our Recent Clients

We support professional development and institutional capacity building for organizations across a wide range of sectors. Explore a selection of organizations featured in our client portfolio.

SNV logoSNV
National Communications Authority logoNational Communications Authority
Masinde Muliro University of Science and Technology logoMasinde Muliro University of Science and Technology
Kenya Medical Research Institute logoKenya Medical Research Institute
Save Lamu logoSave Lamu
UNICEF logoUNICEF
Fairtrade Africa logoFairtrade Africa
World Agroforestry (ICRAF) logoWorld Agroforestry (ICRAF)
CPI logoCPI
Food and Agriculture Organization (FAO) logoFood and Agriculture Organization (FAO)
University of Southampton logoUniversity of Southampton
Ngali Holdings logoNgali Holdings
STOPAIDS logoSTOPAIDS
International Fertilizer Development Center (IFDC) logoInternational Fertilizer Development Center (IFDC)
Wide Communications logoWide Communications

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