Introduction
Strategic records management and information governance have become central to institutional credibility, operational efficiency, and legal compliance in both public and private sector organizations. As records increasingly shift from paper-based systems to complex digital environments, institutions face growing risks related to data integrity, access, security, and regulatory compliance. This course provides a structured, strategic understanding of how effective records management underpins transparency, accountability, and evidence-based decision making.
The course is designed to equip participants with a comprehensive understanding of records lifecycle management, from creation and classification to retention, preservation, and lawful disposal. Emphasis is placed on aligning records management practices with organizational strategy, governance frameworks, and statutory obligations, ensuring that records serve as reliable institutional assets rather than unmanaged liabilities.
Participants will explore modern documentation systems and information governance models that integrate policies, people, processes, and technology. The course highlights international standards, regulatory expectations, and best practices that guide institutions in managing records responsibly while supporting operational continuity, institutional memory, and service delivery effectiveness.
With the rapid growth of digital records, cloud platforms, and data-driven operations, institutions must address emerging challenges such as cybersecurity threats, data privacy, electronic evidence, and long-term digital preservation. This course provides practical insights into managing these challenges through robust governance structures, risk management approaches, and technology-enabled solutions.
The program integrates emerging technologies such as electronic document and records management systems (EDRMS), artificial intelligence, automation, and metadata-driven classification to demonstrate how innovation can enhance records control and accessibility. Ethical considerations, transparency obligations, and public trust are emphasized throughout the learning experience.
By the end of the course, participants will be able to design, assess, and strengthen institutional records management and information governance frameworks that support compliance, reduce operational risk, and enable sustainable digital transformation. The course combines strategic perspectives with practical tools applicable across diverse institutional settings.
Duration
10 days
Who Should Attend
- Records and information management officers
- Archivists and documentation managers
- Public sector administrators and policymakers
- Compliance, legal, and risk management officers
- ICT and digital transformation managers
- Data protection and privacy officers
- Internal auditors and governance professionals
- Human resource and administrative managers
- Development partners and project managers
- Corporate governance and quality assurance staff
- Monitoring and evaluation specialists
- Senior executives overseeing institutional governance
Course Objectives
- Equip participants with advanced knowledge to design and implement strategic records management frameworks aligned with institutional governance, legal compliance, and organizational objectives.
- Strengthen participant capacity to manage the full records lifecycle, ensuring systematic creation, classification, retention, preservation, and disposal of records in line with best practices.
- Enhance understanding of international records management and information governance standards and how they apply within public, private, and nonprofit institutional environments.
- Build skills to assess and mitigate legal, operational, and reputational risks arising from poor records management and weak information governance structures.
- Develop participant competence in managing electronic and digital records, including emails, databases, cloud-based documents, and enterprise information systems.
- Enable learners to integrate records management with data protection, privacy laws, freedom of information, and access to information frameworks.
- Strengthen the ability to design and implement policies, procedures, and controls that ensure records authenticity, reliability, integrity, and usability.
- Build practical understanding of emerging technologies such as EDRMS, automation, artificial intelligence, and metadata management in modern recordkeeping.
- Enhance capacity to manage cybersecurity, data breaches, and information security risks affecting institutional records and documentation systems.
- Develop leadership and change management skills required to institutionalize effective records management and information governance practices.
- Enable participants to conduct records audits, compliance assessments, and maturity evaluations to support continuous improvement.
- Support participants in developing actionable institutional roadmaps for strengthening records management, governance, and digital readiness.
Comprehensive Course Outline
Module 1: Introduction to Strategic Records Management
- Role of records in institutional governance
- Records as strategic assets
- Evolution of recordkeeping practices
- Institutional accountability foundations
Module 2: Records Lifecycle Management
- Creation and capture of records
- Classification and indexing systems
- Retention scheduling principles
- Lawful disposal and destruction
Module 3: Information Governance Frameworks
- Governance models and structures
- Roles and responsibilities
- Policy integration
- Decision-making authority
Module 4: Legal and Regulatory Compliance
- Records-related legislation
- Regulatory compliance obligations
- Evidence and admissibility
- Litigation and audit readiness
Module 5: Policies, Standards, and Best Practices
- International standards (ISO, ICA)
- Institutional policy development
- Procedures and guidelines
- Quality assurance mechanisms
Module 6: Electronic Records Management Systems
- EDRMS architecture
- System selection and implementation
- User adoption strategies
- System governance and controls
Module 7: Digital Records and Cloud Environments
- Cloud-based documentation systems
- Data sovereignty considerations
- Access controls and permissions
- Vendor and contract management
Module 8: Metadata and Classification Systems
- Metadata standards
- Taxonomies and file plans
- Automation of classification
- Search and retrieval optimization
Module 9: Information Security and Cyber Risks
- Cybersecurity threats to records
- Access management
- Incident response planning
- Business continuity considerations
Module 10: Data Protection and Privacy
- Personal data management
- Privacy-by-design principles
- Consent and data subject rights
- Compliance monitoring
Module 11: Digital Preservation and Archiving
- Long-term preservation challenges
- Format migration strategies
- Authenticity and integrity controls
- Institutional memory management
Module 12: Emerging Technologies in Recordkeeping
- Artificial intelligence applications
- Automation and workflow tools
- Blockchain and evidence integrity
- Future technology trends
Module 13: Transparency and Access to Information
- Open records principles
- Public access obligations
- Balancing transparency and confidentiality
- Stakeholder engagement
Module 14: Records Audits and Risk Assessments
- Records audits methodologies
- Compliance reviews
- Risk identification
- Performance measurement
Module 15: Change Management and Capacity Building
- Organizational culture and behavior
- Training and awareness programs
- Leadership engagement
- Sustainability strategies
Module 16: Applied Institutional Action Planning
- Case studies and simulations
- Institutional diagnostics
- Roadmap development
- Implementation monitoring
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808
Training Venue
The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, airport transfers, Upskill gift package, guided tour and buffet lunch.
Visa application, travel expenses, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808
Terms of Payment
Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better
