Strategic Human Resources Management and Organizational Development Course

Introduction

The Strategic Human Resources Management and Organizational Development Course is designed to equip professionals with the essential knowledge, skills, and strategic insights needed to manage and develop an organization's most valuable asset its people. As organizations face rapidly evolving business landscapes, effective HR management plays a pivotal role in achieving operational efficiency, fostering employee engagement, and supporting sustainable growth.

This course offers a comprehensive overview of both traditional and modern HR practices, covering key functions such as recruitment and selection, performance management, employee relations, compensation and benefits, learning and development, and workforce planning. It also explores emerging trends like digital HR, strategic talent management, and HR analytics, ensuring participants are prepared for the dynamic future of work.

Participants will gain practical tools for aligning HR strategies with organizational goals, enhancing employee productivity, and cultivating a positive work culture. Through real-world case studies, hands-on exercises, and interactive discussions, learners will explore how HR can drive innovation, support leadership, and build organizational resilience.

Whether you are an experienced HR professional, a line manager involved in people decisions, or a leader aiming to strengthen your organization's HR capabilities, this course provides the critical competencies and strategic perspective necessary to elevate human resource functions and drive measurable business success.

Who Should Attend?

This course is suitable to:

·       Human Resource Managers and Officers looking to enhance their strategic and operational HR competencies

·       HR Business Partners seeking to align people strategies with organizational goals

·       Talent Management and Organizational Development Professionals aiming to strengthen workforce capabilities and leadership pipelines

·       Line Managers and Supervisors who are responsible for managing teams and making people-related decisions

·       Training and Development Specialists interested in designing impactful learning programs and career development initiatives

·       Compensation and Benefits Practitioners seeking insights into total rewards and employee motivation

·       Recruitment and Staffing Professionals who want to improve hiring processes and attract top talent

·       Senior Executives and Business Leaders looking to build effective HR strategies and nurture high-performing organizational cultures

·       Aspiring HR Professionals or recent graduates aiming to develop a solid foundation in modern HR management and development

Duration

10 days

Course Objectives

By the end of the course, the participant should be able to:

·       Understand the core principles and functions of human resource management, including recruitment, performance management, employee relations, and compliance.

·       Design and implement effective HR strategies that align with organizational goals and support business growth and transformation.

·       Apply modern talent acquisition and retention techniques to attract, select, and retain high-performing employees.

·       Develop and manage performance appraisal systems that enhance accountability, productivity, and employee engagement.

·       Design and execute employee learning and development programs that build individual capabilities and support succession planning.

·       Understand and implement best practices in compensation, benefits, and total rewards management to enhance employee motivation and satisfaction.

·       Build a strong organizational culture and improve employee relations through effective communication, conflict resolution, and employee involvement strategies.

·       Leverage HR metrics and analytics to measure HR effectiveness, track workforce trends, and support evidence-based decision-making.

·       Comprehend the impact of labor laws, regulations, and ethical standards on HR practices, ensuring legal compliance and organizational integrity.

·       Foster a strategic role for HR in organizational change and development, enabling HR professionals to become proactive partners in shaping business success.

Course outline

Module 1: Strategic Human Resource Management

• Role of HR in modern organizations
• HR as a strategic business partner
• Competitive challenges influencing HR
• Aligning HR with organizational vision and goals
• HR strategy formulation and implementation
• Business models and strategic HRM
• Managing HR for competitive advantage

Module 2: Legal and Ethical Framework in HRM

• Overview of labor laws and employment legislation
• Equal employment opportunity and anti-discrimination laws
• Legal aspects of harassment, workplace safety, and wellness
• Ethical issues in HR management
• Employer liability and risk management

Module 3: Organizational Design, Job Analysis & Workforce Planning

• Workflow and organizational structure analysis
• Job analysis techniques and documentation (job descriptions/specifications)
• Job design and work enrichment strategies
• Workforce planning and HR forecasting
• Strategic staffing and talent acquisition planning

Module 4: Recruitment, Selection, and Onboarding

• Recruitment strategies and sourcing channels
• Internal vs. external hiring
• Selection tools: interviews, tests, and assessments
• Legal and ethical selection practices
• Structured onboarding and orientation programs

Module 5: Training, Learning & Development

• Designing impactful training programs (ADDIE model)
• Needs assessment and training evaluation
• E-learning and digital learning platforms
• Leadership development and high-potential programs
• Diversity and cross-cultural training
• Building a learning organization

Module 6: Performance Management and Employee Appraisal

• Defining performance standards and goals
• Performance appraisal methods and tools
• Feedback and coaching for performance improvement
• Linking performance to rewards and development
• Managing poor performance
• Creating a performance culture

Module 7: Talent Development and Succession Planning

• Career development planning frameworks
• Individual Development Plans (IDPs)
• Succession planning models and best practices
• Mentoring and coaching programs
• Employee growth and retention strategies

Module 8: Compensation, Rewards and Benefits Management

• Principles of compensation design
• Job evaluation and pay structures
• Merit pay, bonuses, and incentive programs
• Strategic total rewards planning
• Designing flexible and inclusive benefits packages
• Compensation equity and compliance

Module 9: Employee Engagement, Motivation, and Retention

• Understanding employee engagement and its drivers
• Motivation theories applied to HR
• Measuring and enhancing job satisfaction
• Designing employee recognition and reward programs
• Creating a positive work environment
• Exit interviews and retention strategies

Module 10: Industrial Relations and Grievance Handling

• Understanding labor relations and trade unions
• Collective bargaining process
• Grievance handling procedures and case management
• Conflict resolution techniques
• Building constructive employee relations

Module 11: Disciplinary Procedures and Employee Separation

• Disciplinary policies and codes of conduct
• Forms of disciplinary actions and documentation
• Due process and legal considerations
• Exit strategies and separation management
• Retirement, resignation, and redundancy handling

Module 12: Diversity, Equity and Inclusion (DEI) in the Workplace

• Principles of workplace diversity and inclusion
• Measuring and improving DEI
• Inclusive hiring and development practices
• Unconscious bias and its impact
• Creating inclusive policies and culture

Module 13: Digital HR and HR Information Systems (HRIS)

• HR technology landscape and digital transformation
• Implementing and using HRIS and talent management systems
• Digital tools for recruitment, performance, and L&D
• Data privacy and ethical considerations in digital HR

Module 14: HR Metrics, Analytics, and Reporting

• Introduction to HR metrics and key performance indicators (KPIs)
• Workforce analytics: descriptive, predictive, and prescriptive
• Using dashboards and reports for HR decision-making
• Linking HR data to business outcomes
• Evidence-based HR practices

Module 15: Change Management and Organizational Development

• Understanding change models (Kotter, Lewin, ADKAR)
• HR’s role in change initiatives
• Managing resistance and building change readiness
• HR interventions for organizational development
• Driving innovation through people strategies

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808

Terms of Payment

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better