Safe Drinking Water Supply and Quality Assurance Systems Training Course

Course Introduction

Access to safe drinking water is a cornerstone of public health, social development, and environmental sustainability. This course provides an in-depth understanding of safe water supply systems, focusing on the design, operation, and quality assurance mechanisms that ensure clean, safe, and reliable water delivery. Participants will gain both technical and management skills to support sustainable and resilient water supply services.

The training explores the end-to-end process of water supply management from source protection and treatment to distribution and consumer delivery. It emphasizes the critical importance of risk-based water safety planning, regulatory compliance, and the implementation of quality monitoring systems that align with WHO standards and national regulations.

Participants will examine best practices in water treatment technologies, contamination control, and infrastructure maintenance. Through case studies and applied learning, they will understand how to prevent waterborne diseases and improve system efficiency using proactive and preventive management approaches.

Emerging topics such as digital water monitoring, climate-resilient water supply systems, and the use of smart technologies in quality management are included. The course demonstrates how innovations in sensor technology, data analytics, and automation can strengthen water quality assurance and operational reliability.

In addition, the course emphasizes governance and institutional capacity development for utilities and regulators. It focuses on policy frameworks, performance benchmarking, and stakeholder engagement needed to sustain high standards of water safety and service delivery.

By the end of the course, participants will be equipped with the technical and organizational tools to design, manage, and evaluate drinking water supply systems that guarantee safety, sustainability, and public confidence in water services.

Who Should Attend

• Water utility managers and engineers.
• Quality assurance and water laboratory officers.
• Public health and environmental health professionals.
• Policy makers and regulatory officials in water governance.
• Project managers in WASH and urban infrastructure programs.
• Technical officers from ministries of water and sanitation.
• Environmental consultants and development practitioners.
• Laboratory analysts and quality control specialists.
• Urban planners and infrastructure managers.
• NGO and donor representatives working on water safety projects.

Duration

5 days

Course Objectives

• Equip participants with comprehensive knowledge of safe drinking water supply systems and risk-based management approaches.
• Strengthen capacity to design and operate water treatment, storage, and distribution systems that meet quality standards.
• Develop understanding of water safety planning and quality assurance mechanisms guided by WHO and ISO frameworks.
• Enhance technical knowledge of chemical, physical, and microbiological testing and water quality analysis techniques.
• Build skills to implement water quality monitoring and surveillance systems for continuous improvement.
• Provide knowledge on water contamination control, incident response, and emergency management.
• Promote integration of smart technologies for real-time water quality data collection and management.
• Encourage the adoption of sustainable and climate-resilient drinking water supply practices.
• Support governance, policy, and institutional frameworks for safe water delivery and quality oversight.
• Empower participants to strengthen accountability, transparency, and community confidence in water safety.

Comprehensive Course Outline

Module 1: Fundamentals of Safe Drinking Water Supply

• Principles of safe water supply and public health protection.
• Water sources, abstraction, and sustainability considerations.
• Overview of water safety standards and SDG targets.
• Components of urban and rural water supply systems.

Module 2: Water Quality Parameters and Standards

• Physical, chemical, and biological indicators of water quality.
• WHO and national drinking water quality standards.
• Health implications of water contamination.
• Quality benchmarking and performance indicators.

Module 3: Water Treatment Processes and Technologies

• Conventional and advanced treatment technologies.
• Filtration, disinfection, and aeration processes.
• Small-scale and decentralized water treatment systems.
• Emerging innovations in treatment efficiency and automation.

Module 4: Water Safety Planning and Risk Assessment

• Concepts and methodology of water safety planning (WSP).
• Hazard identification and risk control measures.
• Preventive maintenance and system optimization.
• Continuous improvement and plan validation.

Module 5: Water Quality Monitoring and Surveillance

• Design of monitoring programs and sampling protocols.
• Laboratory and field-based water quality testing methods.
• Data collection, management, and analysis tools.
• Reporting systems and communication of results.

Module 6: Distribution System Management

• Pipeline network design and integrity maintenance.
• Leakage detection and non-revenue water reduction.
• Storage tank management and residual disinfection.
• Contamination prevention and consumer interface management.

Module 7: Quality Assurance and Regulatory Compliance

• National and international quality assurance systems.
• ISO 9001 and ISO 17025 implementation in water utilities.
• Regulatory inspection, certification, and audit processes.
• Continuous quality improvement and documentation systems.

Module 8: Emergency Response and Incident Management

• Managing contamination incidents and system failures.
• Waterborne disease outbreak response planning.
• Emergency supply and alternative water provision.
• Risk communication and stakeholder coordination.

Module 9: Digital Innovations and Smart Water Systems

• ICT and remote sensing in water quality management.
• Real-time monitoring and data-driven decision support.
• Smart sensors and automated control technologies.
• Integration of digital platforms for quality assurance.

Module 10: Governance, Financing, and Sustainability

• Institutional frameworks for safe drinking water supply.
• Financing mechanisms and cost recovery strategies.
• Community participation and accountability.
• Climate resilience and long-term sustainability strategies.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue 

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, buffet lunch, airport transfers, guided tours and Upskill gift package.

Visa application, travel expenses, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808 

Terms of Payment

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better