Records Management Compliance with ISO 15489 Standards Course

Introduction

With regulatory oversight, accountability, and digital transformation, effective records management is more important than ever. ISO 15489 is the internationally recognized standard that provides organizations with guidance on creating, managing, and preserving reliable records. This course offers participants a practical roadmap for achieving compliance while ensuring organizational efficiency and accountability.

The training highlights the principles of ISO 15489, focusing on the design and implementation of records management systems that support governance, risk management, and transparency. Participants will explore how compliance strengthens organizational reputation and mitigates the risks of legal penalties, data breaches, and knowledge loss.

With the rise of hybrid and digital records, organizations must navigate evolving challenges in retention, preservation, and accessibility. This course provides strategies for applying ISO 15489 principles in both physical and digital environments, including cloud-based systems and emerging technologies.

Real-world examples and case studies from global organizations will demonstrate how ISO-aligned practices contribute to institutional resilience and sustainable growth. Emphasis will be placed on aligning compliance with organizational goals rather than viewing it as a regulatory burden.

Interactive exercises, group discussions, and simulations will help participants develop the skills to design retention schedules, implement policies, and audit recordkeeping systems. They will leave with the confidence to manage compliance challenges effectively.

Ultimately, this program equips professionals with the expertise to build records management frameworks that meet international standards, support good governance, and preserve organizational memory for long-term value creation.

Who Should Attend

• Records managers and archivists
• Information governance and compliance officers
• Risk management professionals
• Legal and policy advisors
• IT and digital transformation specialists
• Knowledge and information managers
• Public sector administrators
• Private sector professionals handling regulated records

Duration

5 Days

Course Objectives

By the end of this course, participants will be able to:

• Understand the core principles of ISO 15489.
• Develop compliant records management policies and procedures.
• Implement ISO standards in both digital and physical environments.
• Align records management with organizational goals.
• Mitigate risks of non-compliance and information loss.
• Design and manage effective retention schedules.
• Audit and evaluate recordkeeping systems.
• Apply tools and technologies to support ISO compliance.
• Promote accountability, transparency, and institutional memory.
• Build sustainable and future-ready recordkeeping frameworks.

Comprehensive Course Outline

Module 1: Introduction to ISO 15489 and Records Management

• History and principles of ISO 15489
• Role of international standards in governance
• Records lifecycle in the ISO framework
• Emerging issues in global compliance

Module 2: Core Requirements of ISO 15489

• Mandatory components of compliance
• Records creation, capture, and classification
• Accountability and authenticity principles
• Risk management in non-compliance

Module 3: Policy Development and Governance

• Designing organizational records policies
• Aligning policies with ISO standards
• Governance frameworks and stakeholder roles
• Building accountability structures

Module 4: Records Retention and Disposal

• Creating compliant retention schedules
• Disposal and destruction best practices
• Balancing compliance with operational needs
• Legal implications of improper disposal

Module 5: Digital Records and Hybrid Systems

• Applying ISO 15489 to digital records
• Managing hybrid (digital and paper) systems
• Cloud-based records management challenges
• Metadata and digital identifiers

Module 6: Tools and Technologies for Compliance

• Records management software systems
• AI and automation in recordkeeping
• Blockchain applications in compliance
• Evaluating technology solutions

Module 7: Auditing and Monitoring Systems

• Conducting compliance audits
• Performance indicators for recordkeeping
• Reporting frameworks and accountability
• Continuous monitoring and evaluation

Module 8: Risk and Security in Records Management

• Identifying compliance risks
• Confidentiality and access controls
• Disaster recovery and continuity planning
• Cybersecurity integration

Module 9: Case Studies and Best Practices

• ISO 15489 adoption in public institutions
• Private sector compliance strategies
• Global examples of success and failure
• Lessons learned for practical application

Module 10: Future Directions in Records Management

• Trends in international standards
• Digital transformation and ISO integration
• Preparing for evolving regulations
• Sustainable compliance frameworks

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion, and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirements. For further inquiries, please contact us on Email: training@upskilldevelopment.com Tel: +254 721 331 808

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation are arranged upon request. For booking contact our Training Coordinator through Email: training@upskilltrainingcenter.com, +254 721 331 808

Terms of Payment

Unless otherwise agreed between the two parties payment of the course fee should be done at least 3 working days before commencement of the training so as to enable us to prepare better