Course Introduction
Financial institutions face a broad spectrum of risks ranging from cyberattacks, regulatory pressures, and technological disruptions to pandemics, geopolitical instability, and climate-related shocks. The ability to withstand, adapt, and recover from these threats has become a defining feature of long-term institutional sustainability. The Operational Resilience in Banking and Finance Course provides a comprehensive framework for safeguarding institutions against systemic shocks and ensuring continuity in the face of crises.
Operational resilience goes beyond traditional risk management by focusing on the capacity of banks and financial firms to continue delivering critical services under adverse conditions. This course explores the strategic, operational, and regulatory dimensions of resilience, highlighting emerging best practices, global standards, and sector-specific approaches. Participants will learn how to embed resilience into governance structures, business models, and organizational culture.
The training emphasizes practical approaches for assessing vulnerabilities, designing robust contingency plans, and implementing recovery strategies that align with both regulatory requirements and market expectations. Real-world case studies will be used to demonstrate how financial institutions have responded to systemic shocks, from global financial crises to recent technological and health-related disruptions.
A key focus is placed on the role of leadership and governance in driving resilience strategies. Participants will examine how boards, senior executives, and risk committees can foster a resilience-first mindset, integrate resilience into decision-making, and balance risk-taking with systemic stability.
The course also addresses the growing influence of external factors such as digital transformation, ESG imperatives, supply chain fragility, and geopolitical risks. By integrating these considerations into operational resilience planning, institutions can strengthen their ability to protect stakeholders, preserve trust, and ensure regulatory compliance.
Ultimately, this course equips participants with the knowledge, tools, and skills needed to design and implement comprehensive resilience frameworks. By the end of the program, learners will be prepared to lead initiatives that safeguard institutions against systemic shocks while enabling sustainable growth in an uncertain world.
Who Should Attend
- Senior executives and board members of banks and financial institutions.
- Risk management, compliance, and governance professionals.
- Regulators and policymakers overseeing financial sector stability.
- Business continuity and crisis management officers.
- Operational risk managers and resilience specialists.
- IT, cybersecurity, and digital transformation leaders in finance.
- Consultants, auditors, and academics specializing in banking and risk governance.
Duration
10 Days
Course Objectives
By the end of this course, participants will be able to:
- Define the concept and scope of operational resilience in banking and finance.
- Analyze systemic shocks and their impact on financial stability.
- Evaluate global regulatory requirements and resilience frameworks.
- Integrate resilience into governance, risk, and compliance functions.
- Design robust business continuity and recovery strategies.
- Implement effective stress testing and scenario analysis techniques.
- Strengthen cybersecurity and technology resilience in financial operations.
- Assess the impact of third-party and supply chain risks.
- Incorporate ESG and climate risks into resilience planning.
- Develop communication and crisis leadership strategies.
- Apply lessons learned from past financial and systemic crises.
- Foster a culture of resilience across financial organizations.
Course Outline
Module 1: Introduction to Operational Resilience
- Defining operational resilience vs. traditional risk management.
- Key drivers of resilience in financial services.
- Importance of resilience in systemic stability.
- Case studies of resilience failures.
Module 2: Understanding Systemic Shocks
- Nature and types of systemic shocks.
- Financial contagion and ripple effects.
- Lessons from global financial crises.
- Emerging risks in global finance.
Module 3: Governance and Oversight of Resilience
- Board and senior management responsibilities.
- Integrating resilience into governance structures.
- Role of risk and audit committees.
- Leadership for resilience culture.
Module 4: Regulatory Expectations and Frameworks
- Global regulatory standards (Basel, PRA, ECB, Fed).
- Supervisory guidance on resilience planning.
- Stress testing and regulatory compliance.
- Cross-border regulatory coordination.
Module 5: Business Continuity and Recovery Planning
- Business impact assessments.
- Continuity of critical financial functions.
- Recovery strategies for systemic shocks.
- Crisis management frameworks.
Module 6: Stress Testing and Scenario Analysis
- Designing resilience stress tests.
- Scenario planning for extreme events.
- Integrating stress tests into capital planning.
- Lessons from real-world applications.
Module 7: Cybersecurity and Technology Resilience
- Cyber threats to financial systems.
- Resilience of digital banking platforms.
- Data protection and recovery strategies.
- Managing fintech and digital risks.
Module 8: Third-Party and Supply Chain Risks
- Vendor and outsourcing risk management.
- Resilience in financial supply chains.
- Dependency mapping and risk assessments.
- Regulatory requirements for third-party oversight.
Module 9: Financial Market Infrastructure Resilience
- Payment systems resilience.
- Clearinghouses and settlement risk management.
- Systemic importance of financial utilities.
- Interdependencies and vulnerabilities.
Module 10: Climate and ESG Risks
- Climate change and systemic shocks.
- Integrating ESG into resilience frameworks.
- Green finance and resilience strategies.
- Regulatory developments in ESG resilience.
Module 11: Crisis Communication and Reputation Management
- Crisis communication frameworks.
- Managing stakeholder expectations.
- Reputation risk in systemic shocks.
- Media and public relations strategies.
Module 12: Leadership and Organizational Culture
- Leading resilience-first organizations.
- Building adaptive and innovative cultures.
- Employee engagement during crises.
- Change management for resilience.
Module 13: Cross-Border and Global Perspectives
- International coordination of financial stability.
- Role of IMF, World Bank, and BIS.
- Cross-border operational resilience challenges.
- Global case studies of resilience in finance.
Module 14: Innovation and Future of Resilience
- Role of AI and big data in resilience.
- Blockchain and distributed ledger technologies.
- Fintech opportunities and risks.
- Innovations in resilience frameworks.
Module 15: Case Studies in Operational Resilience
- Case study: 2008 global financial crisis.
- Case study: COVID-19 and digital resilience.
- Case study: Cyberattacks on major financial institutions.
- Lessons for the future.
Module 16: Simulation and Application
- Tabletop resilience exercises.
- Simulating systemic financial shocks.
- Designing and presenting resilience plans.
- Group reflection and action planning.
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808
Training Venue
The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.
Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808
Terms of Payment
Unless otherwise agreed between the two parties’ payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better.
