Introduction
The Modern Record Keeping and Information Governance Training Course is designed to equip professionals with the knowledge and practical competencies required to manage information assets effectively in complex and evolving organizational environments. Sound record keeping and information governance practices are essential for accountability, compliance, transparency, and informed decision-making across both public and private institutions.
As organizations increasingly rely on digital platforms, cloud systems, and data-driven operations, traditional record keeping approaches are no longer sufficient. This course provides a modern perspective on managing records across their full lifecycle while ensuring alignment with governance frameworks, regulatory requirements, and institutional policies that guide responsible information management.
The course emphasizes the strategic value of records as organizational assets that support risk management, audit readiness, service delivery, and institutional memory. Participants will gain a clear understanding of how effective information governance structures define roles, responsibilities, and decision-making authority in relation to records and data.
Participants are introduced to best practices, international standards, and emerging technologies shaping modern record keeping and information governance. The course addresses key challenges such as data protection, cybersecurity risks, information overload, and the growing demand for transparency and access to information in contemporary organizations.
Through practical case studies, guided discussions, and applied exercises, participants will learn how to design, assess, and improve record keeping systems that balance operational efficiency with legal, ethical, and security obligations. Emphasis is placed on integrating people, processes, and technology in a cohesive governance framework.
By the end of the course, participants will be equipped to implement sustainable record keeping and information governance practices that support organizational resilience, compliance, and long-term value creation. The skills gained will enable institutions to adapt confidently to regulatory changes and technological advancements in information management.
Duration
5 days
Who Should Attend
- Records and information management professionals
- Registry, administrative, and secretarial staff
- Compliance, audit, and risk management officers
- ICT and data governance personnel
- Public sector and local government officials
- Project, program, and operations managers
- Legal, procurement, and human resource officers
- NGO and private sector administrators
Course Objectives
- Equip participants with comprehensive skills to manage records and information assets systematically in alignment with modern governance and compliance requirements.
- Develop participants’ understanding of information governance frameworks that define accountability, decision-making authority, and policy integration.
- Strengthen capacity to manage records across their lifecycle, from creation and use to retention, preservation, and lawful disposal.
- Enhance participants’ ability to implement effective classification, metadata, and retrieval systems that improve information accessibility and control.
- Build competence in managing digital and hybrid record keeping environments without compromising data integrity or security.
- Improve awareness of legal, regulatory, and ethical obligations related to records, data protection, and information access.
- Enable participants to identify and mitigate information-related risks, including cybersecurity threats and compliance gaps.
- Promote the strategic use of records and information to support transparency, audit readiness, and evidence-based decision-making.
- Strengthen skills in monitoring, auditing, and continuously improving record keeping and information governance systems.
- Prepare participants to adapt record keeping practices to emerging technologies and future trends in information governance.
Comprehensive Course Outline
Module 1: Introduction to Modern Record Keeping
- Role of records in organizational governance
- Records as strategic information assets
- Evolution of record keeping practices
- Key challenges in modern information environments
Module 2: Records Lifecycle and Information Control
- Creation and capture of records
- Active and inactive records management
- Retention scheduling principles
- Disposal and destruction requirements
Module 3: Information Governance Frameworks
- Governance models and structures
- Roles and responsibilities
- Policy alignment and integration
- Decision-making authority
Module 4: Legal, Regulatory, and Ethical Compliance
- Records-related legislation
- Regulatory compliance obligations
- Ethical considerations in information handling
- Audit and litigation readiness
Module 5: Policies, Standards, and Best Practices
- International standards and guidelines
- Institutional policy development
- Procedures and operating manuals
- Quality assurance mechanisms
Module 6: Digital and Electronic Records Management
- Electronic records management systems
- Digital classification and naming conventions
- Authenticity and version control
- System governance and user adoption
Module 7: Data Protection, Privacy, and Security
- Personal data management principles
- Privacy-by-design approaches
- Access control and confidentiality
- Cyber risks and incident response
Module 8: Metadata, Taxonomies, and Retrieval
- Metadata standards and schemas
- Taxonomies and file plans
- Automation of classification
- Search and retrieval optimization
Module 9: Emerging Technologies and Trends
- Cloud-based record keeping solutions
- Automation and workflow tools
- Artificial intelligence applications
- Future trends in information governance
Module 10: Monitoring, Audits, and Continuous Improvement
- Records and information audits
- Performance measurement indicators
- Risk assessment and mitigation
- Action planning and sustainability
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808
Training Venue
The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, airport transfers, Upskill gift package, guided tour and buffet lunch.
Visa application, travel expenses, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808
Terms of Payment
Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better
