Leading Change and Organizational Transformation Course

Introduction

The Leading Change and Organizational Transformation course empowers leaders with the knowledge, tools, and skills to navigate complex change processes confidently. Participants will learn how to diagnose organizational readiness, overcome resistance, and engage stakeholders at all levels to foster a culture of agility and continuous improvement.

Organizations today face constant disruption driven by rapid technological advancement, shifting consumer expectations, global crises, and evolving workforce dynamics. In this landscape, effective change leadership is not just a competitive advantage it is a strategic imperative.

Grounded in both theory and practice, this course draws from well-established change management models (such as Kotter’s 8-Step Process, Lewin’s Change Theory, and ADKAR) while also emphasizing real-world leadership behaviors that foster engagement and resilience. Participants will learn how to diagnose organizational culture, identify change levers, and build coalitions that support lasting transformation.

This course blends proven change management models with practical strategies for communication, leadership, and innovation. Through case studies, interactive exercises, and real-world applications, leaders will gain the capability to design and implement transformation initiatives that deliver lasting value.

Who should attend?

The course is designed for:

·         Senior leaders and executives driving strategic change or organizational restructuring

·         Mid-level managers and team leads responsible for implementing new processes or leading transformation projects

·         Change agents, project managers, and transformation consultants seeking structured approaches to change management

·         HR and organizational development professionals supporting culture change, employee engagement, or leadership development

·         Innovation and digital transformation leaders navigating technology shifts and agile transitions

·         Entrepreneurs and business owners leading rapid growth, adaptation, or business model innovation

·         Anyone preparing for or currently involved in major organizational change initiatives

Course duration

5 days

Course objectives

By the end of this course, participants will be able to:

·         Understand the key drivers of organizational change in today’s complex and dynamic environment.

·         Apply proven change management frameworks (e.g., Kotter’s 8 Steps, Lewin’s Change Model, ADKAR) to real-world transformation initiatives.

·         Develop and communicate a compelling change vision that aligns with organizational goals and values.

·         Assess organizational readiness for change and identify barriers and enablers.

·         Build stakeholder engagement strategies that foster commitment, minimize resistance, and ensure broad-based support.

·         Lead through uncertainty and resistance with resilience, empathy, and strategic focus.

·         Design and implement transformation plans that are agile, scalable, and results-driven.

·         Establish feedback loops and metrics to evaluate progress and adjust course when needed.

·         Foster a culture of continuous improvement and innovation to sustain long-term transformation.

·         Develop personal leadership competencies to influence change ethically and effectively at all levels of the organization.

Course Outline

Module 1: The Case for Change

·         Understanding the necessity of change in a rapidly evolving environment

·         Identifying internal and external drivers of transformation

·         Assessing the risks of inaction and the benefits of proactive change

·         Case studies of successful and failed transformation efforts

Module 2: Foundations of Change Management

·         Overview of key change models: Kotter, Lewin, ADKAR

·         Selecting the right model for your organizational context

·         Aligning change management with business strategy

·         The roles and responsibilities of change leaders and sponsors

Module 3: Visioning and Strategic Alignment

·         Crafting a clear and compelling vision for change

·         Aligning change goals with organizational mission and values

·         Communicating vision effectively to different audiences

·         Creating urgency and building momentum for change

Module 4: Organizational Readiness and Culture

·         Assessing readiness and capacity for change

·         Diagnosing organizational culture and understanding cultural resistance

·         Identifying change enablers and blockers

·         Leveraging culture as a driver of transformation

Module 5: Stakeholder Engagement and Influence

·         Mapping stakeholders and assessing their interests and influence

·         Strategies for stakeholder communication, consultation, and involvement

·         Building coalitions and managing politics

·         Leading up, across, and down the organization

Module 6: Leading People Through Change

·         Emotional and psychological aspects of change

·         Building trust and psychological safety

·         Leading with empathy and resilience

·         Managing resistance and enabling individual adaptation

Module 7: Designing and Implementing Change Initiatives

·         Creating structured change implementation plans

·         Setting milestones, deliverables, and success metrics

·         Agile approaches to change delivery

·         Ensuring resource alignment and governance

Module 8: Communication Strategies for Transformation

·         Building a multi-channel communication plan

·         Messaging change effectively to diverse groups

·         Storytelling as a leadership tool

·         Handling difficult conversations and addressing concerns

Module 9: Sustaining Change and Embedding New Practices

·         Transitioning from change implementation to sustainability

·         Embedding change into policies, processes, and culture

·         Recognizing and rewarding new behaviors

·         Using feedback and continuous improvement to reinforce success

Module 10: The Leader as a Transformational Agent

·         Personal leadership during times of uncertainty

·         Developing your change leadership style

·         Leading ethically and with integrity

·         Creating your personal action plan for leading change

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue 

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808

Terms of Payment:

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better.

Online/ On-site (Nairobi, Kenya) Training Schedule