Leadership and Management Training Course

Introduction

The Leadership and Management Training Course is designed to develop and strengthen the core competencies required to lead people and manage resources efficiently in both public and private sector organizations.

This course provides a practical and interactive learning experience that explores the fundamental principles of leadership and management, including strategic thinking, effective communication, team building, decision-making, and performance management. Participants will gain valuable insights into different leadership styles, develop self-awareness of their leadership capabilities, and learn how to adapt their approach to suit various organizational situations.

Throughout the course, emphasis is placed on real-world application through case studies, group exercises, self-assessments, and action planning. Participants will enhance their ability to lead change, resolve conflicts, delegate effectively, and foster a positive and productive work culture. The training also supports the development of emotional intelligence, resilience, and ethical leadership practices.

By the end of the program, participants will be better equipped to take on leadership and management roles with clarity, confidence, and strategic focus. Whether preparing for a leadership position or seeking to refresh and refine existing skills, this course empowers individuals to make meaningful contributions to organizational success.

Duration

5 days

Who should attend?

This course is suitable to:

·       Mid-level and senior managers aiming to sharpen their strategic leadership and team management skills

·       Supervisors and team leaders transitioning into higher leadership responsibilities

·       Project and program managers responsible for leading cross-functional teams

·       HR professionals and department heads involved in people management and organizational development

·       Entrepreneurs and business owners seeking to strengthen leadership and operational effectiveness

·       Public service officials and NGO leaders managing service delivery and stakeholder relations

·       Technical experts and professionals moving into leadership roles with oversight responsibilities

·       Emerging leaders and high-potential staff being groomed for future leadership positions

Course Objectives

By the end of the course, the participant should be able to:

·       Understand the core principles of effective leadership and management and distinguish between leadership and managerial functions within an organizational context.

·       Identify and develop their personal leadership style and apply it appropriately to motivate, guide, and influence teams toward achieving shared goals.

·       Apply strategic thinking and planning tools to align team performance with organizational vision, mission, and long-term objectives.

·       Enhance communication, interpersonal, and emotional intelligence skills to foster collaboration, build trust, and manage stakeholder relationships effectively.

·       Develop high-performing teams by applying best practices in motivation, delegation, coaching, and conflict resolution.

·       Strengthen decision-making and problem-solving abilities using practical tools and frameworks suited for complex organizational challenges.

·       Apply performance management techniques to set clear expectations, monitor progress, and drive accountability and results.

·       Lead and manage organizational change by building adaptability, addressing resistance, and promoting a culture of innovation and continuous improvement.

·       Manage time, stress, and competing priorities effectively to enhance personal productivity and organizational impact.

·       Create a personal leadership development plan to support ongoing growth, self-reflection, and application of leadership principles beyond the training environment.

Course Outline

Module 1: Introduction to Leadership and Management

• Defining leadership and management
• Key differences and interdependencies between leaders and managers
• The evolving role of leadership in modern organizations
• Essential traits and competencies of effective leaders
• Self-assessment: Leadership style and personal effectiveness

Module 2: Leadership Theories and Styles

• Overview of classical and modern leadership theories (e.g., Trait, Behavioral, Transformational, Situational)
• Leadership styles: autocratic, democratic, laissez-faire, transactional, transformational
• Matching leadership styles to team needs and organizational context
• Emotional intelligence and its impact on leadership effectiveness
• Case studies of successful leadership

Module 3: Strategic Thinking and Visionary Leadership

• Developing a strategic mindset
• Setting a vision, mission, and long-term objectives
• Strategic planning tools and frameworks (SWOT, PESTLE, SMART goals)
• Aligning team performance with organizational strategy
• Driving innovation and change as a leader

Module 4: Effective Communication and Influencing Skills

• Principles of effective communication in leadership
• Active listening, non-verbal cues, and feedback techniques
• Influence and persuasion strategies
• Communicating vision and direction clearly
• Handling difficult conversations and conflict resolution

Module 5: Team Building and Motivation

• Building high-performing teams
• Stages of team development (Forming, Storming, Norming, Performing)
• Motivational theories (Maslow, Herzberg, McClelland) and their application
• Delegation, empowerment, and trust-building
• Managing remote or diverse teams

Module 6: Decision Making and Problem Solving

• Decision-making models and tools (e.g., decision trees, force field analysis)
• Creative problem-solving techniques (e.g., brainstorming, root cause analysis)
• Managing uncertainty and making data-driven decisions
• Ethical decision-making and leadership integrity

Module 7: Performance Management and Accountability

• Setting goals and performance expectations
• Key Performance Indicators (KPIs) and performance appraisals
• Coaching and mentoring for performance improvement
• Creating a culture of accountability and ownership
• Addressing underperformance constructively

Module 8: Change Management and Organizational Leadership

• Understanding change and transition processes
• Leading people through organizational change
• Managing resistance and fostering adaptability
• Tools for change management (Kotter’s 8-step model, ADKAR)
• Sustaining change and innovation

Module 9: Conflict Management and Negotiation

• Types and sources of workplace conflict
• Conflict resolution strategies (collaborating, compromising, avoiding, etc.)
• Negotiation skills and frameworks (e.g., principled negotiation)
• Building consensus and managing stakeholder interests
• Case studies and role plays

Module 10: Personal Development and Leadership Growth

• Developing a personal leadership development plan
• Time management and prioritization techniques
• Managing stress and building resilience
• Continuous learning and self-improvement
• Reflection and feedback for personal growth

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion, and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirements. For further inquiries, please contact us on Email: training@upskilldevelopment.com Tel: +254 721 331 808

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation are arranged upon request. For booking contact our Training Coordinator through Email: training@upskilltrainingcenter.com, +254 721 331 808

Terms of Payment

Unless otherwise agreed between the two parties payment of the course fee should be done at least 3 working days before commencement of the training so as to enable us to prepare better