ICT Infrastructure Management Course

Introduction

ICT Infrastructure Management is a critical discipline that ensures the seamless operation, security, and optimization of IT systems, networks, and services.

This course provides a comprehensive understanding of ICT infrastructure, covering key areas such as networking, cloud computing, cybersecurity, IT service management, and data center operations. It is designed for IT professionals, system administrators, and aspiring technology managers who want to develop the skills required to design, manage, and secure ICT environments effectively.

Throughout this course, participants will gain both theoretical knowledge and practical experience in managing IT infrastructure. They will explore industry best practices, emerging technologies, and real-world challenges that impact modern IT environments. By the end of the course, participants will be equipped with the expertise needed to support business objectives through efficient ICT management, ensuring high availability, security, and performance of IT services

Who should attend 

The course is designed for IT professionals, system administrators, and those aspiring to manage ICT infrastructure effectively. 

Course Duration:

10 days

Course objective

By the end of this training the participants will be able to: 

• Gain a thorough understanding of ICT infrastructure components, their roles, and their impact on business operations.
• Learn how to plan, configure, and maintain network infrastructure, including LAN, WAN, and wireless networks.
• Identify and mitigate security threats, apply risk management strategies, and ensure compliance with cybersecurity standards.
• Explore cloud service models (IaaS, PaaS, SaaS), virtualization technologies, and cloud security frameworks.
• Implement ITIL best practices to manage IT services, improve efficiency, and align IT with business goals.
• Manage data centers, configure servers, ensure high availability, and develop disaster recovery strategies.
• Use monitoring tools and techniques to identify performance issues, troubleshoot problems, and enhance system reliability.
• Explore Emerging ICT Technologies – Stay updated on advancements such as AI in IT management, IoT, and automation to future-proof IT infrastructure.

Course Outline

Module 1: Introduction to ICT Infrastructure Management

• What is ICT Infrastructure?
• Lesson 2: Role and Importance of ICT Infrastructure Management

Module 2: Network Infrastructure Management 

• Network Topology and Design
• Network Security and Monitoring
• Practical: Create a network diagram and security plan.

Module 3: Server Infrastructure Management

• Server Hardware and Virtualization
• Server Configuration and Optimization
• Practical: Configure a virtual server for a specific task.

Module 4: Storage and Data Management

• Data Storage Technologies
• Backup and Recovery Strategies
• Practical: Develop a data backup and recovery plan.

Module 5: Cloud Computing and Hybrid Infrastructure

• Cloud Service Models
• Integrating Cloud Resources
• Green ICT and Sustainability
• Virtualization Technologies
• Practical: Design a hybrid cloud infrastructure.

Module 6: Security and Compliance

• Security Best Practices
• Compliance and Regulatory Requirements
• Practical: Conduct a security audit on your infrastructure.

Module 7: Monitoring and Performance Optimization

• Infrastructure Monitoring Tools
• Performance Tuning and Optimization
• Practical: Set up monitoring tools and optimize infrastructure.

Module 8: Disaster Recovery and Business Continuity

• Disaster Recovery Planning
• Implementing Business Continuity Measures
• Practical: Develop a disaster recovery and business continuity plan.

Module 9: Emerging Trends in ICT Infrastructure

• Edge Computing and IoT
• Artificial Intelligence in Infrastructure Management
• Practical: Analyze the impact of emerging trends on your infrastructure.

Training Approach

This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.

Training manuals and additional reference materials are provided to the participants.

Certification

Upon successful completion of this training for executive assistants and administrative professionals, participants will be issued with a certificate.

Tailor-Made Course

We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.

Training Approach: This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue 

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808 

Terms of Payment:

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better

Online/ On-site (Nairobi, Kenya) Training Schedule