Emotional Intelligence for Leaders Course

Introduction

In an age where leadership requires more than just strategic thinking and technical proficiency, emotional intelligence (EQ) has become a cornerstone of effective leadership. Leaders who possess high emotional intelligence are better equipped to handle stress, communicate with clarity, foster collaboration, and create psychologically safe environments where teams thrive.

This short course on Emotional Intelligence for Leaders is designed to help professionals across industries unlock the power of EQ to lead with authenticity, empathy, and resilience. Whether you are managing a small team or leading at the executive level, this course will deepen your understanding of how emotions drive behavior, and how those behaviors impact your team's performance, morale, and engagement.

This course, “Emotional Intelligence for Leaders,” empowers participants with the tools to understand and manage their own emotions, recognize and influence the emotions of others, and create emotionally intelligent teams and cultures. Whether you are an emerging manager or an experienced leader seeking to deepen your interpersonal effectiveness, this course will help you lead with greater self-awareness, emotional agility, and impact.

Through interactive exercises, real-world scenarios, and self-assessment tools, you’ll develop a practical understanding of the five key components of emotional intelligence; self-awareness, self-regulation, motivation, empathy, and social skills and learn how to apply them in your daily leadership practice.

Who should attend?

This course is ideal for:

·         Current and aspiring managers

·         Team leaders and supervisors

·         HR professionals

·         Project managers

·         Entrepreneurs and founders

·         Anyone interested in enhancing their leadership presence and interpersonal effectiveness

Course duration

5 days

Course objectives

By the end of this course, participants will be able to:

·         Define emotional intelligence and explain its importance in effective leadership.

·         Identify and assess the five core components of emotional intelligence:

·         Self-awareness

·         Self-regulation

·         Motivation

·         Empathy

·         Social skills

·         Evaluate their own emotional intelligence through self-assessment tools and reflective exercises.

·         Apply strategies to enhance self-awareness and regulate emotional responses in high-pressure leadership situations.

·         Demonstrate empathetic communication and active listening to improve team collaboration and trust.

·         Use emotional intelligence to navigate conflict, manage diverse personalities, and build positive team dynamics.

·         Develop interpersonal skills that support motivation, coaching, and employee engagement.

·         Design a personal action plan for continuing emotional intelligence growth and integrating EQ practices into daily leadership.

Course Outline

Module 1: Introduction to Emotional Intelligence (EQ)

·         Definition and evolution of EQ

·         The role of EQ in leadership and management

·         Benefits of high EQ in the workplace

·         Overview of the five domains of emotional intelligence (Daniel Goleman’s model)

Module 2: Self-Awareness – The Foundation of EQ

·         Understanding your emotions and their impact

·         Identifying emotional triggers

·         Tools for self-assessment and reflection (e.g., EQ assessments, journaling)

·         The link between self-awareness and authentic leadership

Module 3: Self-Regulation – Managing Emotions Effectively

·         Techniques for emotional self-control

·         Responding vs. reacting: emotional agility in leadership

·         Stress management and maintaining composure under pressure

·         Developing mindfulness practices

Module 4: Motivation – Leading with Purpose and Drive

·         The power of intrinsic motivation

·         Aligning personal values with organizational goals

·         Cultivating resilience and optimism

·         Goal-setting and staying focused through adversity

Module 5: Empathy – Understanding Others

·         Cognitive vs. emotional empathy

·         Active listening and perspective-taking

·         Leading with compassion and cultural sensitivity

·         Empathy in performance management and feedback

Module 6: Social Skills – Influencing and Inspiring Others

·         Building rapport and strong relationships

·         Communication strategies for team leaders

·         Navigating difficult conversations and resolving conflict

·         Collaboration, trust-building, and managing team dynamics

Module 7: Applying EQ in Real-World Leadership

·         Case studies: EQ in action

·         Adapting leadership styles to different team members and situations

·         Coaching and mentoring with emotional intelligence

·         Creating emotionally intelligent teams and workplace cultures

Module 8: Cultivating Intrinsic Motivation

·         Understanding intrinsic vs. extrinsic motivation

·         Goal-setting through the lens of emotional commitment

·         Grit, resilience, and motivation under pressure

·         Creating personal and team vision statements

Module 9: Creating Your Emotional Intelligence Action Plan

·         Synthesizing personal insights from all modules

·         Setting SMART goals for EQ development

·         Creating accountability structures (mentors, peer groups, journaling)

·         Measuring and sustaining EQ growth over time

Module 10: Personal EQ Development Plan

·         Reviewing key concepts

·         Identifying areas for continued growth

·         Creating an actionable EQ development roadmap

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue 

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Terms of Payment:

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better.

Online/ On-site (Nairobi, Kenya) Training Schedule