Introduction
Digital Records Management and Information Governance are now central to how modern organizations ensure accountability, regulatory compliance, and operational effectiveness. As institutions increasingly rely on digital systems, structured approaches to managing records throughout their lifecycle are essential for safeguarding institutional memory and supporting lawful, evidence-based decision-making.
The rapid expansion of electronic records, cloud platforms, and data-driven operations has significantly increased the complexity of managing information assets. This course examines how digital records management frameworks integrate with broader information governance structures to control information creation, access, retention, and disposition in line with organizational objectives.
Compliance requirements related to data protection, privacy, access to information, and sector-specific regulations place heightened responsibility on organizations to maintain reliable and defensible records. Participants will explore how governance mechanisms, policies, and controls reduce legal, financial, and reputational risks associated with poor information management.
Emerging technologies such as artificial intelligence, automation, analytics, and cloud computing are transforming how records are captured, classified, and preserved. This course critically assesses the opportunities and risks of these technologies, emphasizing responsible adoption while maintaining authenticity, integrity, and security of records.
Effective digital records management strengthens institutional resilience by supporting audits, investigations, litigation readiness, and crisis response. Through applied case studies, participants will understand how well-governed information systems enhance business continuity, transparency, and stakeholder trust in complex operating environments.
Designed for professionals responsible for information governance and compliance, this course combines theory, international standards, and practical tools. Participants will gain the competencies required to design, implement, and evaluate digital records management programs that align with governance, compliance, and digital transformation priorities.
Duration
5 days
Who Should Attend
- Records and Information Management Professionals
- Information Governance and Compliance Officers
- ICT and Digital Transformation Managers
- Legal, Risk, and Audit Professionals
- Data Protection and Privacy Officers
- Public Sector Administrators and Policy Officers
- Corporate Governance and Secretariat Staff
- Archivists and Knowledge Management Professionals
Course Objectives
- Equip participants with advanced knowledge to design and manage digital records management systems that support organizational governance, compliance, and accountability.
- Strengthen participants’ ability to align information governance frameworks with legal, regulatory, and international standards in modern organizational contexts.
- Develop practical skills for managing electronic and hybrid records environments while ensuring authenticity, integrity, accessibility, and long-term preservation.
- Enhance understanding of compliance risks related to data protection, privacy, access to information, and sector-specific regulatory requirements.
- Build capacity to identify, assess, and mitigate information-related risks, including cybersecurity threats and records mismanagement.
- Enable participants to responsibly integrate emerging digital technologies into records management and governance systems.
- Improve institutional readiness for audits, investigations, litigation, and regulatory reviews through effective records control mechanisms.
- Strengthen leadership and change management skills necessary to embed effective information governance culture across organizations.
- Support the development of resilient digital records systems aligned with business continuity and disaster recovery planning.
- Promote ethical, sustainable, and future-oriented information management practices that enhance organizational credibility and trust.
Comprehensive Course Outline
Module 1: Fundamentals of Digital Records Management
- Concepts and principles of digital recordkeeping
- Records lifecycle and continuum models
- Classification schemes and metadata standards
- Roles and responsibilities in digital records governance
Module 2: Information Governance Frameworks
- Defining information governance in modern organizations
- Governance structures, policies, and oversight mechanisms
- Alignment with corporate and public sector governance
- Measuring governance maturity and performance
Module 3: Legal, Regulatory, and Compliance Environment
- Records management legislation and regulatory requirements
- Data protection, privacy, and access to information laws
- Compliance monitoring and enforcement mechanisms
- Ethical and professional obligations
Module 4: Electronic Records and Document Management Systems
- Electronic document and records management systems (EDRMS)
- Digitization and digital capture processes
- System interoperability and integration
- Managing hybrid records environments
Module 5: Emerging Technologies and Digital Innovation
- Artificial intelligence and automation in recordkeeping
- Cloud-based records and information platforms
- Data analytics for governance and compliance
- Managing technology-related risks
Module 6: Information Security and Cyber Risk Management
- Information security principles and frameworks
- Cyber threats to digital records systems
- Risk assessment and mitigation strategies
- Incident response and breach management
Module 7: Retention, Disposal, and Digital Preservation
- Records appraisal and retention scheduling
- Lawful disposal and defensible destruction
- Long-term digital preservation strategies
- Managing legacy and obsolete systems
Module 8: Records Management for Accountability and Transparency
- Supporting audits, investigations, and litigation
- Records management for anti-corruption initiatives
- Access to information and public accountability
- Evidence-based reporting and decision-making
Module 9: Organizational Change and Capacity Building
- Building information governance culture
- Training and professional development strategies
- Change management and stakeholder engagement
- Leadership roles in governance implementation
Module 10: Institutional Resilience and Future Trends
- Digital records management in business continuity planning
- Disaster preparedness and recovery of information assets
- Future trends in information governance and compliance
- Strategic roadmaps for sustainable implementation
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808
Training Venue
The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, airport transfers, Upskill gift package, guided tour and buffet lunch.
Visa application, travel expenses, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808
Terms of Payment
Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better
