Digital Records and Information Governance Training Course

Introduction

The digital era has transformed how organizations create, store, manage, and safeguard information. With increasing volumes of data and records generated daily, the need for effective digital records management and information governance has never been more critical. This course equips participants with essential knowledge and tools to manage information securely, efficiently, and in compliance with global standards.

The program explores the foundations of digital records management, focusing on principles, frameworks, and policies that ensure information integrity, accessibility, and accountability. Participants will examine the full lifecycle of digital records, from creation and classification to retention, preservation, and disposal.

With digitalization comes both opportunities and risks. The course emphasizes emerging technologies such as cloud computing, blockchain, and artificial intelligence in transforming records management, while also addressing cybersecurity threats and compliance with data protection laws.

Governance plays a central role in ensuring that digital records are managed as strategic assets. The course provides strategies to align records management with organizational goals, legal requirements, and regulatory frameworks, enhancing both accountability and institutional resilience.

Through practical exercises, simulations, and global case studies, participants will learn how to design and implement electronic document and records management systems (EDRMS), develop retention policies, and integrate knowledge governance into everyday operations.

By the end of this training, participants will be equipped to build digital recordkeeping systems that improve governance, reduce risk, and harness information as a driver of transparency, efficiency, and innovation.

Who Should Attend

• Records and archives managers
• Information governance officers
• IT and digital transformation managers
• Compliance and risk management professionals
• Policy officers and administrators handling official records
• Corporate executives seeking to strengthen information governance
• Legal and regulatory professionals focused on data management
• Knowledge management specialists in both public and private sectors

Duration

5 Days

Course Objectives

By the end of this training, participants will be able to:

• Understand principles and frameworks of digital records and information governance.
• Design and implement electronic document and records management systems (EDRMS).
• Apply standards and policies for compliance and accountability.
• Develop classification, indexing, and retrieval systems for digital records.
• Build retention and disposal schedules aligned with regulations.
• Integrate cybersecurity and privacy measures into records management.
• Leverage technologies such as AI, cloud, and blockchain in governance.
• Align records governance with organizational strategy and legal mandates.
• Foster a culture of transparency, accountability, and knowledge sharing.
• Monitor, evaluate, and continuously improve governance frameworks.

Comprehensive Course Outline

Module 1: Introduction to Digital Records and Governance

• Principles and definitions of digital records management
• Importance of information governance in institutions
• Records lifecycle in digital environments
• Emerging issues in information governance

Module 2: Legal and Policy Frameworks

• National and international records standards (ISO 15489, GDPR, etc.)
• Organizational policies for compliance and accountability
• Role of legislation in digital recordkeeping
• Ethical considerations in governance

Module 3: Classification, Metadata, and Retrieval

• Designing metadata and classification systems
• Information architecture for digital records
• Building user-friendly retrieval systems
• Linking knowledge governance to information accessibility

Module 4: Retention, Preservation, and Disposal

• Developing retention schedules for digital records
• Digital preservation strategies and long-term access
• Secure disposal of sensitive information
• Balancing compliance and efficiency

Module 5: Electronic Document and Records Management Systems (EDRMS)

• Principles of EDRMS design and implementation
• Integration with enterprise IT systems
• Cloud-based solutions and challenges
• Case studies in EDRMS deployment

Module 6: Cybersecurity and Information Risk Management

• Cybersecurity threats to digital records
• Information privacy and data protection laws
• Risk assessment and mitigation strategies
• Business continuity and disaster recovery planning

Module 7: Emerging Technologies in Governance

• Artificial intelligence for classification and retrieval
• Blockchain for secure and immutable records
• Big data analytics in governance decision-making
• Future trends shaping information governance

Module 8: Knowledge Management Integration

• Principles of knowledge management in digital contexts
• Capturing tacit and explicit knowledge digitally
• Creating collaborative knowledge-sharing environments
• Linking governance to organizational learning

Module 9: Governance Strategy and Leadership

• Aligning information governance with corporate strategy
• Developing governance policies and frameworks
• Change management in digital transformation
• Leadership roles in information governance

Module 10: Practical Applications and Case Studies

• Case studies in digital records and governance reforms
• Group exercises on digital policy design
• Simulation of EDRMS implementation projects
• Capstone project: Designing a governance strategy for an institution

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion, and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirements. For further inquiries, please contact us on Email: training@upskilldevelopment.com Tel: +254 721 331 808

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation are arranged upon request. For booking contact our Training Coordinator through Email: training@upskilltrainingcenter.com, +254 721 331 808

Terms of Payment

Unless otherwise agreed between the two parties' payment of the course fee should be done at least 3 working days before commencement of the training so as to enable us to prepare better