Introduction
Contemporary Records Management and Information Governance have become central to institutional transparency, accountability, and public trust in an increasingly digital and regulated world. Organizations must now manage information assets strategically to support compliance, ethical conduct, and reliable decision-making while responding to growing stakeholder expectations for openness.
The shift from paper-based systems to complex digital and hybrid environments has transformed how records are created, accessed, shared, and preserved. This course explores modern records management practices that ensure authenticity, reliability, and integrity of information while enabling efficient operations and lawful information use across institutional contexts.
Information governance provides the overarching framework that aligns records management with organizational strategy, legal requirements, and risk management. Participants will examine how governance structures, policies, and standards enable institutions to control information systematically and demonstrate accountability in audits, investigations, and public scrutiny.
Digital trust depends on secure, transparent, and well-governed information systems. This course addresses how effective records management and information governance reduce risks associated with data breaches, misinformation, regulatory non-compliance, and reputational damage, thereby strengthening confidence among regulators, partners, and the public.
Emerging technologies such as artificial intelligence, automation, analytics, and cloud platforms are reshaping records management capabilities and governance models. The course critically evaluates these innovations, highlighting how they can enhance transparency and efficiency while introducing new ethical, legal, and security considerations.
Designed for professionals responsible for records, governance, and compliance functions, this course integrates international standards, best practices, and applied case studies. Participants will gain practical competencies to design and implement contemporary records management and information governance systems that foster transparency, compliance, and digital trust.
Who Should Attend
- Records and Information Management Professionals
- Information Governance and Compliance Officers
- ICT and Digital Transformation Managers
- Legal, Audit, and Risk Management Professionals
- Data Protection and Privacy Officers
- Public Sector Administrators and Policy Officers
- Corporate Governance and Secretariat Staff
- Archivists and Knowledge Management Professionals
Duration
5 days
Course Objectives
- Equip participants with advanced knowledge to design and implement contemporary records management systems that promote transparency, accountability, and organizational trust.
- Strengthen participants’ ability to align information governance frameworks with legal, regulatory, and international standards governing records and data management.
- Develop practical skills for managing digital and hybrid records environments while ensuring authenticity, integrity, accessibility, and lawful retention.
- Enhance understanding of how effective records management supports compliance, audit readiness, and evidence-based decision-making.
- Build capacity to identify, assess, and mitigate information-related risks, including data breaches, regulatory failures, and reputational threats.
- Enable participants to integrate emerging digital technologies responsibly into records management and governance practices.
- Improve institutional preparedness for audits, investigations, litigation, and access to information requests through defensible records controls.
- Strengthen leadership and change management skills required to embed information governance culture across organizations.
- Support the development of resilient information systems aligned with business continuity and disaster recovery planning.
- Promote ethical, transparent, and future-oriented information governance practices that enhance digital trust and institutional credibility.
Comprehensive Course Outline
Module 1: Foundations of Contemporary Records Management
- Principles and evolution of modern records management
- Records lifecycle and continuum models
- Records as instruments of transparency and accountability
- Roles and responsibilities in contemporary environments
Module 2: Information Governance Frameworks
- Defining information governance and its scope
- Governance structures, policies, and oversight mechanisms
- Alignment with corporate and public sector governance
- Measuring governance maturity and effectiveness
Module 3: Legal, Regulatory, and Standards Context
- Records management legislation and compliance requirements
- Data protection, privacy, and access to information laws
- International standards and best practices
- Ethical and professional obligations
Module 4: Digital Records and Documentation Systems
- Electronic document and records management systems
- Digitization and digital capture strategies
- Metadata, classification, and retrieval tools
- Managing hybrid and cloud-based environments
Module 5: Transparency, Accountability, and Public Trust
- Records management for transparency initiatives
- Supporting audits, investigations, and oversight
- Anti-corruption and integrity frameworks
- Evidence-based reporting and disclosure
Module 6: Emerging Technologies and Innovation
- Artificial intelligence and automation in recordkeeping
- Analytics for transparency and governance
- Blockchain and trust in records
- Managing technology-related risks
Module 7: Information Security and Risk Management
- Information security principles for records systems
- Cyber threats and vulnerabilities
- Risk assessment and mitigation strategies
- Incident response and breach management
Module 8: Retention, Disposal, and Preservation
- Records appraisal and retention scheduling
- Lawful disposal and defensible destruction
- Long-term digital preservation strategies
- Managing legacy and inactive records
Module 9: Organizational Change and Capacity Building
- Developing information governance culture
- Training and professional development strategies
- Change management and stakeholder engagement
- Leadership roles in governance implementation
Module 10: Digital Trust and Future Directions
- Records management in business continuity planning
- Institutional resilience and information trust
- Emerging global trends in records governance
- Strategic roadmaps for sustainable implementation
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808
Training Venue
The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, airport transfers, Upskill gift package, guided tour and buffet lunch.
Visa application, travel expenses, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808
Terms of Payment
Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better
