In the modern data-driven workplace, effective records and information management have become fundamental to operational efficiency, compliance, and organizational accountability. This course provides advanced knowledge and practical strategies for managing physical and digital records, developing robust archiving systems, and transitioning smoothly into the digital era.
The program explores the full spectrum of records lifecycle management from creation and classification to preservation, retrieval, and disposal while integrating emerging technologies such as artificial intelligence, automation, and cloud-based solutions. Participants will gain the expertise needed to build secure, compliant, and scalable information management systems.
As organizations face increasingly complex data governance requirements and heightened expectations for transparency, this course equips participants with skills to align recordkeeping practices with national and international standards such as ISO 15489, GDPR, and FOIA. It also covers strategies to mitigate risks related to information loss, data breaches, and regulatory non-compliance.
Through hands-on exercises, participants will learn to digitize archives, manage electronic document management systems (EDMS), and design data retention policies that meet organizational and legal demands. Special attention will be given to metadata management, records appraisal, and long-term digital preservation techniques.
The course also examines the strategic dimension of digital transformation in recordkeeping how innovation, process automation, and analytics can improve information accessibility and decision-making. Participants will explore tools that support efficient digital workflows and integrate records management within enterprise systems.
Ultimately, the course aims to empower professionals to lead in the digital information age, transforming traditional archives into dynamic, intelligent systems that enhance compliance, knowledge sharing, and institutional memory.
Who Should Attend
- Records and Archives Managers
- Information and Data Governance Officers
- ICT and Digital Transformation Specialists
- Compliance and Risk Management Officers
- Document Controllers and Registry Officers
- Administrative and Office Managers
- Knowledge and Information Management Professionals
- Legal and Corporate Affairs Officers
- Public Sector Information Officers
- Records Technicians and Archivists
- Data Protection and Privacy Officers
- Consultants in Records and Information Systems
Duration
10 days
Course Objectives
- Understand advanced principles of records lifecycle management and how they apply in hybrid paper-digital environments.
- Develop skills to implement effective electronic document and records management systems (EDRMS) aligned with best practices.
- Gain expertise in records appraisal, retention scheduling, and controlled disposal to ensure compliance and accountability.
- Learn techniques for digitizing legacy archives while preserving data integrity, accessibility, and authenticity.
- Build capacity to manage digital preservation challenges, including data migration, obsolescence, and format sustainability.
- Acquire skills to align records management frameworks with global standards such as ISO 15489, GDPR, and FOIA.
- Explore the use of emerging technologies like AI, blockchain, and cloud computing in digital recordkeeping transformation.
- Strengthen understanding of data protection, information security, and risk management in recordkeeping environments.
- Design policies and procedures for metadata management, classification, and indexing to enhance information retrieval.
- Integrate records management practices into organizational governance, compliance, and strategic decision-making.
- Develop leadership capabilities for managing change during digital transformation of information systems.
- Formulate strategies to foster organizational culture that values information integrity, transparency, and innovation.
Comprehensive Course Outline
Module 1: Fundamentals of Records and Information Management
- Overview of Records Lifecycle and Management Concepts
- Importance of Records in Accountability and Governance
- Records Classification and Taxonomy Development
- Relationship between Records Management and Knowledge Management
Module 2: Digital Transformation in Records Management
- Evolution from Manual to Digital Recordkeeping Systems
- Drivers and Challenges of Digital Transformation in Archives
- Integrating Information Systems into Digital Workflows
- Leveraging AI and Automation in Recordkeeping Processes
Module 3: Electronic Document and Records Management Systems (EDRMS)
- Components and Architecture of EDRMS
- Selecting and Implementing EDRMS Solutions
- System Integration with Enterprise Applications
- Managing Change and User Adoption in EDRMS Projects
Module 4: Records Appraisal, Retention, and Disposal
- Appraisal Techniques for Determining Record Value
- Designing Records Retention and Disposal Schedules
- Legal and Regulatory Requirements for Record Retention
- Secure Disposal and Destruction of Information
Module 5: Metadata and Classification Management
- Understanding Metadata Standards and Frameworks
- Designing Classification and Indexing Systems
- Metadata in Digital Preservation and Access Control
- Improving Retrieval Efficiency through Metadata Quality
Module 6: Archival Management and Long-Term Preservation
- Establishing and Maintaining Physical and Digital Archives
- Preservation Techniques for Long-Term Storage
- Managing Archival Digitization and Migration Projects
- Ensuring Authenticity, Reliability, and Integrity of Archives
Module 7: Information Governance and Compliance
- Understanding Regulatory and Legal Frameworks (GDPR, FOIA, ISO 15489)
- Developing Information Governance Policies and Procedures
- Risk Assessment and Compliance Auditing
- Managing Information Security and Privacy Risks
Module 8: Data Protection and Security in Recordkeeping
- Cybersecurity Principles for Digital Archives
- Access Control and Encryption Techniques
- Managing Data Breach and Incident Response
- Balancing Accessibility with Confidentiality
Module 9: Cloud Computing and Records Management
- Advantages and Risks of Cloud-Based Recordkeeping
- Selecting Reliable Cloud Service Providers
- Data Sovereignty and Jurisdictional Issues
- Ensuring Continuity and Backup in Cloud Environments
Module 10: AI, Automation, and Smart Records Management
- Introduction to AI and Machine Learning in Records Management
- Automation for Data Capture and Indexing
- Predictive Analytics for Recordkeeping Decisions
- Using Chatbots and Intelligent Agents for Information Access
Module 11: Digital Preservation and Sustainability
- Challenges in Maintaining Long-Term Access to Digital Information
- File Format Migration and Conversion Strategies
- Digital Repositories and Trusted Storage Systems
- Environmental Sustainability in Digital Archiving
Module 12: Change Management and Transformation Leadership
- Leading Digital Transformation Initiatives
- Managing Resistance to Technological Change
- Building a Collaborative Innovation Culture
- Communication and Stakeholder Engagement in Transformation
Module 13: Knowledge and Information Sharing Systems
- Building Integrated Knowledge Repositories
- Promoting Collaboration through Shared Platforms
- Enhancing Decision-Making through Data Integration
- Open Data and Transparency in Public Records Management
Module 14: Audit, Monitoring, and Evaluation in Recordkeeping
- Developing Performance Indicators for Records Management
- Conducting Records Audits and Quality Reviews
- Continuous Improvement through Feedback and Evaluation
- Reporting and Benchmarking Information Governance
Module 15: Ethical and Legal Aspects of Records Management
- Understanding Ethics in Data and Information Handling
- Legal Liabilities in Recordkeeping Practices
- Protecting Intellectual Property and Confidential Data
- Accountability and Transparency in Decision-Making
Module 16: The Future of Records and Archiving Systems
- Emerging Trends: Blockchain, AI, and Quantum Archiving
- The Role of Big Data and Analytics in Recordkeeping
- The Future Skills Needed for Digital Archivists
- Building Resilient, Adaptive, and Smart Record Systems
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808
Training Venue
The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.
Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808
Terms of Payment
Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better
