+254 721 331 808    training@upskilldevelopment.com

Home / Legal Law and Regulatory Affairs Courses

Advanced Arbitration, Mediation, and Dispute Resolution Training Course

Master advanced arbitration, mediation, and dispute resolution with our expert-led training. Learn strategies to resolve high-stakes disputes efficiently, mitigate risks, and achieve fair, enforceable outcomes.
Duration: 10 Days Classroom & Online In-House Available Certificate on Completion

Training Registration & Schedule

Compare training options, fees and available dates, then register for your preferred session.

Online Training Registration

Training ModePlatformDurationFee per ParticipantRegistration
LIVE ONLINEInstructor-led training Zoom / Google MeetAttend from anywhere 10 days USD 1,740 Register Online →

Classroom / On-site Training Schedule

15 upcoming sessions

Swipe horizontally to see all columns →

Training DatesLocationTraining ModeFee per ParticipantRegistration
09 Nov 2026 – 20 Nov 202610 training days Nairobi CLASSROOM USD 2,900 Register Now →
09 Nov 2026 – 20 Nov 202610 training days Mombasa CLASSROOM USD 3,400 Register Now →
07 Dec 2026 – 18 Dec 202610 training days Nairobi CLASSROOM USD 2,900 Register Now →
14 Dec 2026 – 25 Dec 202610 training days Mombasa CLASSROOM USD 3,400 Register Now →
11 Jan 2027 – 22 Jan 202710 training days Nairobi CLASSROOM USD 2,900 Register Now →
11 Jan 2027 – 22 Jan 202710 training days Mombasa CLASSROOM USD 3,400 Register Now →
08 Feb 2027 – 19 Feb 202710 training days Nairobi CLASSROOM USD 2,900 Register Now →
08 Feb 2027 – 19 Feb 202710 training days Mombasa CLASSROOM USD 3,400 Register Now →
08 Mar 2027 – 19 Mar 202710 training days Nairobi CLASSROOM USD 2,900 Register Now →
08 Mar 2027 – 19 Mar 202710 training days Mombasa CLASSROOM USD 3,400 Register Now →
12 Apr 2027 – 23 Apr 202710 training days Nairobi CLASSROOM USD 2,900 Register Now →
12 Apr 2027 – 23 Apr 202710 training days Mombasa CLASSROOM USD 3,400 Register Now →
10 May 2027 – 21 May 202710 training days Nairobi CLASSROOM USD 2,900 Register Now →
10 May 2027 – 21 May 202710 training days Mombasa CLASSROOM USD 3,400 Register Now →
14 Jun 2027 – 25 Jun 202710 training days Nairobi CLASSROOM USD 2,900 Register Now →
Need registration assistance? Contact training@upskilldevelopment.com for training dates, invoices and invitation letters.

Nairobi, Kenya Classroom/On-site Training Schedule

Course Date Location Fee Enroll
09/11/2026 to 20/11/2026 Nairobi 2,900 USD Register
07/12/2026 to 18/12/2026 Nairobi 2,900 USD Register
11/01/2027 to 22/01/2027 Nairobi 2,900 USD Register
08/02/2027 to 19/02/2027 Nairobi 2,900 USD Register
08/03/2027 to 19/03/2027 Nairobi 2,900 USD Register
12/04/2027 to 23/04/2027 Nairobi 2,900 USD Register
10/05/2027 to 21/05/2027 Nairobi 2,900 USD Register
14/06/2027 to 25/06/2027 Nairobi 2,900 USD Register
12/07/2027 to 23/07/2027 Nairobi 2,900 USD Register
09/08/2027 to 20/08/2027 Nairobi 2,900 USD Register
13/09/2027 to 24/09/2027 Nairobi 2,900 USD Register
11/10/2027 to 22/10/2027 Nairobi 2,900 USD Register
08/11/2027 to 19/11/2027 Nairobi 2,900 USD Register
13/12/2027 to 24/12/2027 Nairobi 2,900 USD Register

Mombasa, Kenya Classroom/On-site Training Schedule

Course Date Location Fee Enroll
09/11/2026 to 20/11/2026 Mombasa 3,400 USD Register
14/12/2026 to 25/12/2026 Mombasa 3,400 USD Register
11/01/2027 to 22/01/2027 Mombasa 3,400 USD Register
08/02/2027 to 19/02/2027 Mombasa 3,400 USD Register
08/03/2027 to 19/03/2027 Mombasa 3,400 USD Register
12/04/2027 to 23/04/2027 Mombasa 3,400 USD Register
10/05/2027 to 21/05/2027 Mombasa 3,400 USD Register
14/06/2027 to 25/06/2027 Mombasa 3,400 USD Register
12/07/2027 to 23/07/2027 Mombasa 3,400 USD Register
09/08/2027 to 20/08/2027 Mombasa 3,400 USD Register
13/09/2027 to 24/09/2027 Mombasa 3,400 USD Register
11/10/2027 to 22/10/2027 Mombasa 3,400 USD Register
08/11/2027 to 19/11/2027 Mombasa 3,400 USD Register
13/12/2027 to 24/12/2027 Mombasa 3,400 USD Register

Kigali, Rwanda Classroom/On-site Training Schedule

Course Date Location Fee Enroll

Dubai, UAE Classroom/On-site Training Schedule

Course Date Location Fee Enroll

Dar es Salaam, Tanzania Classroom/On-site Training Schedule

Course Date Location Fee Enroll

Kampala, Uganda Classroom/On-site Training Schedule

Course Date Location Fee Enroll

Course Introduction

The Advanced Arbitration, Mediation, and Dispute Resolution Training Course is designed for legal practitioners, corporate executives, and conflict management professionals seeking to master advanced methods for resolving complex disputes. Participants will explore arbitration rules, mediation techniques, and alternative dispute resolution mechanisms.

This program provides a deep understanding of both domestic and international arbitration frameworks, including institutional rules, procedural strategies, and enforcement of awards. Participants will gain practical skills to handle high-value, multi-party, and cross-border disputes efficiently and ethically.

Participants will develop expertise in negotiation, mediation, and conciliation strategies, enabling them to manage conflicts proactively. The course emphasizes practical tools for dispute analysis, communication, and settlement design to minimize organizational and legal risks.

Emerging trends such as online dispute resolution (ODR), hybrid arbitration, and digital mediation platforms are incorporated to equip participants with modern solutions for disputes in complex, technology-driven environments.

The program also focuses on strengthening leadership in dispute management. Attendees will learn to design dispute resolution frameworks, draft settlement agreements, and implement institutional and corporate dispute policies effectively.

Through interactive workshops, case studies, and role-playing exercises, participants will apply learned concepts in realistic scenarios. By the end of the course, attendees will possess advanced skills to resolve disputes efficiently, mitigate risks, and foster constructive outcomes in both commercial and organizational settings.

Duration

10 days

Who Should Attend

  • Legal practitioners specializing in arbitration and dispute resolution
  • Corporate counsels and in-house legal teams
  • Senior executives and directors involved in contract management
  • Mediators and conflict resolution specialists
  • Arbitrators and adjudicators
  • Government officials managing legal and regulatory disputes
  • Risk management and compliance officers
  • International trade and investment lawyers
  • Consultants advising organizations on conflict resolution
  • Academic researchers and trainers in alternative dispute resolution

Course Objectives

  • Equip participants with advanced knowledge of arbitration, mediation, and alternative dispute resolution principles and frameworks.
  • Enhance skills in negotiating settlements, drafting dispute clauses, and designing dispute resolution processes for complex agreements.
  • Enable participants to manage multi-party and cross-border disputes effectively while reducing legal and financial exposure.
  • Develop expertise in institutional and ad hoc arbitration procedures, including selection of arbitrators and enforcement strategies.
  • Provide tools for designing and facilitating effective mediation sessions and conciliations in corporate and public sector contexts.
  • Strengthen understanding of international arbitration rules, treaties, and conventions affecting dispute resolution practices.
  • Build competencies in online dispute resolution (ODR), hybrid arbitration models, and digital mediation platforms.
  • Foster strategic decision-making in resolving disputes, balancing risk management, and preserving stakeholder relationships.
  • Equip participants with skills to handle ethical dilemmas, conflicts of interest, and compliance issues in dispute management.
  • Enable professionals to implement internal corporate dispute resolution policies, audits, and monitoring mechanisms.
  • Develop practical knowledge in drafting enforceable settlement agreements, arbitral awards, and dispute-related documentation.
  • Enhance leadership capabilities in managing high-stakes disputes while ensuring fair, efficient, and legally compliant outcomes.

Comprehensive Course Outline

Module 1: Fundamentals of Arbitration and Dispute Resolution

  • Key principles and legal frameworks
  • Differences between arbitration, mediation, and litigation
  • Legal enforceability of arbitration agreements
  • Institutional vs. ad hoc arbitration procedures

Module 2: Mediation Techniques and Negotiation Skills

  • Mediation process and stages
  • Facilitating communication between parties
  • Negotiation strategies and settlement design
  • Role of mediators and ethical considerations

Module 3: International Arbitration Rules and Conventions

  • ICSID, UNCITRAL, and ICC rules
  • Enforcement of foreign arbitral awards
  • Cross-border dispute resolution challenges
  • Case studies on international arbitration

Module 4: Drafting Effective Dispute Clauses

  • Drafting arbitration, mediation, and ADR clauses
  • Risk allocation and jurisdictional considerations
  • Ensuring enforceability of agreements
  • Avoiding common drafting pitfalls

Module 5: Adjudication and Tribunal Management

  • Tribunal composition and arbitrator selection
  • Procedural rules and evidence management
  • Conducting hearings and procedural fairness
  • Decision-making and drafting awards

Module 6: Corporate Dispute Resolution Policies

  • Internal dispute resolution frameworks
  • Designing grievance and conflict management systems
  • Monitoring and reporting internal disputes
  • Aligning policies with organizational objectives

Module 7: Online Dispute Resolution (ODR)

  • Digital platforms for arbitration and mediation
  • Conducting virtual hearings and negotiations
  • Legal recognition of online awards
  • Technology-driven dispute resolution trends

Module 8: Ethics and Professional Responsibility

  • Ethical duties of mediators and arbitrators
  • Confidentiality and impartiality obligations
  • Managing conflicts of interest
  • Compliance with professional codes

Module 9: Complex Multi-Party Disputes

  • Strategies for handling multi-party arbitrations
  • Procedural and jurisdictional considerations
  • Coordinating settlements and agreements
  • Risk management in multi-party disputes

Module 10: Investment and Commercial Arbitration

  • Resolving investment and trade disputes
  • Investor-state arbitration mechanisms
  • Treaty-based claims and protections
  • Case studies on commercial arbitration

Module 11: Dispute Management in Contracts

  • Dispute resolution clauses in commercial contracts
  • Drafting, negotiation, and enforcement strategies
  • Managing contractual obligations and breaches
  • Minimizing litigation risks

Module 12: Hybrid and Innovative Dispute Resolution

  • Combining mediation, arbitration, and negotiation
  • Early neutral evaluation and expert determination
  • Technology-assisted dispute resolution models
  • Innovative approaches in commercial disputes

Module 13: Risk Assessment and Mitigation

  • Identifying legal and operational risks in disputes
  • Contingency planning and early intervention
  • Monitoring dispute resolution progress
  • Lessons learned from dispute analysis

Module 14: Cross-Border and International Considerations

  • Managing jurisdictional challenges
  • International treaties and conventions
  • Regulatory compliance in multi-country disputes
  • Enforcement of cross-border awards

Module 15: Practical Workshops in Arbitration and Mediation

  • Simulated arbitration hearings and mediation sessions
  • Role-playing negotiation exercises
  • Drafting awards, settlements, and reports
  • Group evaluation and feedback

Module 16: Case Studies and Lessons Learned

  • Real-world arbitration and mediation examples
  • Analysis of successful and failed dispute resolutions
  • Strategic insights and best practices
  • Applying theory to practice

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: training@upskilldevelopment.com Tel: +254 721 331 808

Training Venue

The training will be held at our Upskill Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, buffet lunch, airport transfers, Upskill gift package and guided tour.

Visa application, travel expenses, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Upskill certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: training@upskilldevelopment.com, +254 721 331 808

Terms of Payment

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better.

Choose Your Training Format

Attend a scheduled session or request a customized programme for your organization.

Classroom Training

Attend instructor-led training at one of our scheduled training locations.

Live Online Training

Join interactive instructor-led sessions remotely from your office or home.

In-House Training

Customize the course content, dates and delivery for your team or organization.

Certification

Participants who successfully complete the programme receive a Certificate of Completion from Upskill Development Institute.

Request Course Information

Need a Tailor-Made Programme?

We can customize the course content, duration, schedule and delivery format to match your organization's objectives.

Dates & Fees Enquire Now

Organizations we've served

Some of Our Recent Clients

We support professional development and institutional capacity building for organizations across a wide range of sectors. Explore a selection of organizations featured in our client portfolio.

SNV logoSNV
National Communications Authority logoNational Communications Authority
Masinde Muliro University of Science and Technology logoMasinde Muliro University of Science and Technology
Kenya Medical Research Institute logoKenya Medical Research Institute
Save Lamu logoSave Lamu
UNICEF logoUNICEF
Fairtrade Africa logoFairtrade Africa
World Agroforestry (ICRAF) logoWorld Agroforestry (ICRAF)
CPI logoCPI
Food and Agriculture Organization (FAO) logoFood and Agriculture Organization (FAO)
University of Southampton logoUniversity of Southampton
Ngali Holdings logoNgali Holdings
STOPAIDS logoSTOPAIDS
International Fertilizer Development Center (IFDC) logoInternational Fertilizer Development Center (IFDC)
Wide Communications logoWide Communications

Learn. Apply. Grow.

Build skills that make a difference at work

Upskill Development Institute offers practical professional training, customized group programmes and flexible learning options to help individuals and organizations strengthen performance.

Chat with us on WhatsApp